How To Record Phone Calls, Part 2

by Craig

In the previous post I talked about how to record phone calls at home by either connecting to the wall jack or the phone itself. Today we’ll discuss how the type of phone service you receive will affect how you record phone calls.

It depends on what kind of phone service you get. Is it standard analog service, or is it something else like DSL, VOIP, or digital service from your cable company? These can all have different affects on which telephone recording devices you’re able to use on your line. This is because phone recorders on the market today are mainly designed to recognize standard analog phone signals.

If you receive phone service from your local phone company, the same way you have for the last 20 years, without receiving your internet service also from your same phone company, then you can choose from any model phone recorder. This is because you have standard analog service.

If you have DSL phone service from your local phone company (which means you also get your internet service through your same phone line) then all you need to do is make sure you have a good DSL filter on the line you use to connect the recorder. You may already have filters installed in every phone jack, or, you may need to go to your local Wal-Mart and buy an in-line DSL filter for a few dollars. It’s a small plastic piece that you plug on the phone cord you use to plug the recorder into the wall jack. Once you have the DSL line filtered, you can choose from any of the telephone recording devices.

If you have VOIP, or digital phone service through your cable company, then it gets a little more complicated to record phone calls. This is because the phone signal is digital and not analog. Many times you have a modem that plugs into your computer and your phone line plugs into the modem. If you have a special digital phone that plugs into the modem, then you won’t be able to use any of the phone recorders that usually plug into a wall jack. If the phone you plug into the modem has a corded handset, then you may choose from the phone recording devices that connect to the handset. If the phone you plug into the modem is a cordless phone, then you’ve really limited. In this case I would recommend using a universal cell phone adapter with your cordless phone. This is an adapter that comes with some phone recorders that is a microphone that goes into your ear and plugs into the recorder. It records both sides of the conversation because it hears everything from the earpiece of the phone, which is both voices in the conversation. Lastly, if the modem sends the phone line to the existing wall jacks throughout the house, and you’re able to plug any old phone you had before you switched to cable into any wall jack in the house, then you can still get any wall jack recorder.

If you’re still not sure how to record phone calls in your particular situation, please post a reply here and we’ll answer all of your questions. If you’re in a rush, and you just need to record your own phone calls, the phone recorders that come with a universal cell phone adapter can actually be used with any phone, not just a cell phone. That’s the route to go because it can record absolutely any phone you use.

Jeff L. June 21, 2011 at 12:49 pm

I have phone service thru mediacom. I have purchased a recording device but can not seem to get it to work. I have multiple phone outlets but I want to record conversations from a cordless phone, Any suggestions?

Todd June 23, 2011 at 5:35 am

Hi Jeff, I’m sure we can help you figure out the issue. It may just be a connection issue or a compatibility problem with the phone recorder you have. I’m going to send you a private email to get more details from you.

Comments on this entry are closed.

Previous post:

Next post: